maga cricket's Privacy Policy

Scope of Data Collection

We collect various types of information when you register on the maga cricket platform and use our services. The purpose of this collection is to provide you with a safe, convenient, and personalised experience.

We generally collect the following types of information:

• Name, date of birth, and national identity details (for identity verification)
• Mobile number and email address (for communication)
• Payment information such as bKash, Nagad, Rocket, Upay, or bank account details
• IP address, browser type, and device type
• Your activity on the Site and betting history
• Information provided through live chat and email

We collect only the information necessary to provide our services. Collecting unnecessary or excessive information is not our policy.

Purpose of Data Use

Collected information is used for specific and clear purposes. maga cricket may use your information for the following reasons:

• To create accounts, verify identity, and ensure secure login
• To process deposits and withdrawals
• To inform you about bonuses and promotions applicable to you
• To prevent fraud and unauthorised access
• To provide 24/7 customer support
• To improve site functionality and resolve technical issues
• To meet applicable legal obligations

Your information will not be used beyond the purposes listed above. Without your consent, your information will not be sold or rented to any third party for marketing purposes.

Data Storage and Security

maga cricket uses SSL encryption technology to keep all your information secure. Industry-standard security protocols are followed at every stage of data transfer and storage.

Our security measures include:

• Data encryption via SSL/TLS protocols
• Data storage on secure servers with regular backups
• Access controls — only authorised staff can view the information they need
• Automated monitoring to detect suspicious activity
• Regular security assessments and system updates

Data will be retained for as long as your account is active or as required to meet legal obligations. Even after an account is closed, certain information may be kept for a defined period for specific legal reasons.

Sharing Data with Third Parties

maga cricket does not sell your personal information to third parties for any commercial purpose. However, as part of operating our services, information may be shared with trusted partners in specific circumstances:

• Payment processors (such as bKash, Nagad, Rocket, Upay, or banks) — to complete transactions
• Identity verification services — at the time of account registration
• Technology and infrastructure providers — to operate the site
• Relevant authorities — to meet legal obligations

All third-party partners are contractually bound to uphold our privacy standards. They may use your information only for the designated purpose.

Cookies and Tracking Technologies

maga cricket uses cookies to improve site functionality and personalise the user experience. Cookies are small text files stored on your device.

The types of cookies we use:

• Essential Cookies: Required to maintain login sessions and for core site functionality.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand site statistics and usage patterns — without any personal identification.

You can control or disable cookies through your browser settings. However, disabling cookies may limit some features of the site.

Your Rights and Controls

You have certain important rights over your own information that maga cricket respects and upholds.

• Right to Access: You can request to see what information we hold about you.
• Right to Correction: You can request correction of inaccurate or incomplete information.
• Right to Deletion: In certain circumstances, you can request that your information be deleted.
• Right to Object to Processing: You can object to the use of your information for specific purposes.
• Right to Data Portability: You can request your information in a structured format.

To exercise these rights, contact our customer support team by email. We provide support in both Bengali and English, 24/7.

Protection of Minors' Data

All services on maga cricket are for individuals aged 21 or older only. We do not knowingly collect any information from those under 21.

Age verification during registration is a priority for us. If a person creates an account using false information and is later found to be under 21, that account will be closed and the associated information will be deleted.

To learn more about responsible gaming, read our Responsible Gaming page — it contains detailed information on age verification, setting personal limits, and available support.

Data Transfers

Your information may be processed or stored on servers or in locations outside Bangladesh. For such transfers, we ensure that appropriate security measures are maintained and that data is protected in accordance with applicable law.

For payment transactions, data transfers via bKash, Nagad, Rocket, Upay, and bank transfer are handled according to the respective service provider's own security protocols.

Response to Security Breaches

We take the highest precautions to protect data. However, should an unexpected security breach occur, we will take the necessary steps as quickly as possible:

• Identify and secure affected systems
• Notify users at risk in a timely manner
• Take swift remedial action to minimise damage
• Investigate the incident and put measures in place to prevent recurrence

If you notice any suspicious activity on your account, please inform us immediately via live chat.

Policy Changes and Updates

maga cricket reserves the right to update this Privacy Policy as needed. For any significant changes, we will send a notification to your registered email or mobile number.

An updated policy takes effect as soon as it is published on the site. Continuing to use the site after a policy change means you are considered to have accepted the revised policy.

For more information about the overall rules governing our services, visit our About Us page.

Contact

If you have any questions, concerns, or requests about this Privacy Policy, please contact our support team.

• Live Chat: Get 24/7 support through the live chat option on the site — in both Bengali and English.
• Email: [email protected]

Visit our FAQ section for answers to common questions — you will find answers there about accounts, payments, bonuses, and data protection.